How to help somebody with a disability if they are upset

How to help somebody with a disability if they are upset

• Preventing – Before supporting somebody with a disability you should find out what things make them upset and happy and other information to help you understand more about the individual. Things that can upset people include loud noises, bright lights, big groups of people and other stimuli that impacts people’s senses.

• Taking action – Just because somebody may look upset, does not always mean that they are and vice-verse. You should always ask somebody if they need help, before taking action. You must also be patient when communicating as everybody communicates in their own way.

• Communication – When communicating always remember to focus on the person and not the disability, don’t ask intrusive questions and avoid being judgmental – as you don’t know what people are going through. If you have any questions, make sure to keep them simple and always stay calm and don’t take anything somebody says about you personally, when they are in distress.

• Be an Ally – Support and help your teammates who may need some help or guidance.

• Use Inclusive Language – Put the person before the disability e.g. Person with disability not disabled person, person who has visual impairment, not a blind person.

• Promote inclusion – Encourage everyone to join social events if there are any after the sports or club meetings or games.

• Preparing for next time – Follow up with the person or somebody responsible to check in and take advice for what to do next time an incident occurs. You should keep in mind the previous incident to make sure the same thing does not happen again. Take note of the things you can and cannot control in preparation for next time you see the person.