Accessible Language
Accessible Language
Appropriate Language to use when communicate with a person with a disability: Promote the principle of “people first” e.g.: a person with a disability
Avoid phrases and words that demean people with a disability
Refrain from using terms such as ‘the deaf’, ‘the blind’ or ‘the disabled’. These terms are inappropriate because they do not reflect the individuality, equality or dignity of the person with a disability.
The term ‘blind’ should only be used to describe someone who has no sight at all, otherwise say a person with low vision (only a very small percentage of all people with vision impairments are blind). It is OK to say “It’s good to see you” or “see you later” to a person with visual impairment or who is blind
The term ‘deaf’ should only be used to describe someone who has no hearing at all. Otherwise, use ‘person with a hearing impairment’ or ‘person who is hard of hearing.
Try to avoid patronising language that implies people with disability are overly courageous, special, or superhuman just to get through the day with their disability; people with disability are just living their lives.
Here is a reference guide identifying appropriate and inappropriate language.
Appropriate Language | Inappropriate Language |
Person with a disability |
Disabled Person, Handicapped, Crippled, |
Person who uses a wheelchair |
Wheelchair bound Learning difficulty |
Mental Health condition |
Dumb, Special needs, Retarded Schizo, Emotionally disturbed, Insane, Lunatic |
Cognitive disability |
Retarded, Dumb |
Accessible toilet |
Handicapped or disabled toilet |
Accessible parking |
Handicapped or disabled parking |